Palona AI Pricing
Choose the plan for your AI answering agent that best fits your restaurant needs.
Light
$199/month
per location
- ✓ 300 calls/month
- ✓ AI agent customization
- ✓ Humanlike voice
- ✓ Guardrails and escalation
- ✓ Analytics dashboard
Most Popular
Premium
$499/month
per location
- ✓ 1000 calls/month
- ✓ Advanced AI agent customization
- ✓ Humanlike voice
- ✓ Analytics dashboard
- ✓ Guardrails and escalation
- ✓ Direct POS integration
- ✓ Priority support
Enterprise
Custom
- ✓ Unlimited calls
- ✓ Custom pricing structure
- ✓ Advanced AI agent customization
- ✓ Humanlike voice & voice cloning
- ✓ Guardrails and escalation
- ✓ Advanced analytics dashboard
- ✓ Custom POS & channel integrations
- ✓ Priority support
- ✓ Dedicated account manager
- ✓ ...And more!
Features Breakdown
Want to see a comprehensive comparison for each plan? Compare what's included and what's an add-on to tailor Palona AI to your needs.
| Feature | Light $199/mo | Premium $499/mo | Enterprise Custom |
|---|---|---|---|
 Answering Agent | |||
Real-Time Multilingual Support 2 languages 10 languages 100+ languages Humanlike Voice ✓ ✓ ✓ Voice Cloning ✗ ✓ ✓ Promotion & Upselling ✗ ✓ ✓ Human Escalation ✓ ✓ ✓ Security & Compliance ✓ ✓ ✓ | |||
Ordering Agent | |||
Redirect Order Link ✗ ✓ ✓ Conversational Ordering ✗ Add-on Add-on Special Requests ✗ Add-on Add-on Direct POS Integration ✗ Add-on Add-on Secure Pre-Payment ✗ Add-on Add-on | |||
Reservation Agent | |||
Redirect Reservation Link ✓ ✓ ✓ Reservation Add-on Add-on Add-on Waitlist Add-on Add-on Add-on | |||
Marketing Agent | |||
Conversational SMS Marketing Add-on Add-on Add-on | |||
Admin & Setup | |||
Analytics Dashboard ✓ ✓ ✓ Advanced User Insights ✗ ✓ ✓ Basic User Profile ✓ ✓ ✓ Menu Information ✓ ✓ ✓ Business Details ✓ ✓ ✓ | |||
Channels | |||
Voice Calling ✓ ✓ ✓ SMS ✗ ✓ ✓ RCS ✗ ✓ ✓ Social Messaging ✓ ✓ ✓ Web Widget ✓ ✓ ✓ | |||
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Want to see how Palona can work for your restaurant?